On the Amazon website itself, people can find reviews and ratings for most meal kits.
However, there are a large number of negative reviews that raise complaints about deliveries, problems with accounts and memberships, and faulty or counterfeit products. Positive reviews mention good experiences with customer service. There are over 2,400 reviews that give the company an average rating of 1.16 out of 5 stars. The Better Business Bureau (BBB) has accredited Amazon and awarded it a rating of A.
While people praise its huge selection of products and very convenient delivery times, many complain about customer service issues and delivery problems. On TrustPilot, it has an average rating of 1.7 out of 5 stars, based on over 21,100 reviews. Amazon is an extremely popular global e-commerce brand.
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